PODIATRY FAQ’S

Do I need a referral to see a Podiatrist?

No. Anyone can come and see a Podiatrist and if you have private health insurance which covers ‘Podiatry’ services a rebate will apply.  However, if you are having your costs covered by Workcover, the Department of Veteran affairs or through the Enhanced Primary Care Program you will need to be referred to our Clinic by your General Practitioner.

What is an Enhance Primary Care Program?

The Australian government has included podiatry under its Enhanced Primary Care Plan (EPC) for chronic conditions.   Ask your GP if you qualify and fit the criteria.  You could be eligible for up to 5 visits per year.

A chronic medical condition is one that has been (or is likely to be) present for six months or longer.   It includes, but is not limited to, conditions such as  diabetes, asthma, cancer, cardiovascular disease, musculoskeletal conditions and stroke.

What are your opening hours?

We offer convenient hours 5 days a week.

  • Monday, Tuesday and Thursday – 8am to 6pm
  • Wednesday – 8am – 8pm (by appointment)
  • Friday – 8am – 4pm

What can I expect at my initial consultation?

Our initial consultation can take up to 30 minutes to complete and will include:

  • A thorough assessment of your problem and any medical history or injuries.
  • Comprehensive treatment of your presenting complaint.
  • Advice on footwear, exercises and strengthening regimes if necessary.
  • Referral to appropriate health care professionals as required.
  • Continued follow up and care plan.

Is there car parking available?

Yes, there is ample car parking available at our locations.  Our clinics are located on the ground floor making it easily accessible for all our patients. We also have a disabled car park right outside our front door.

Will my Health Fund cover the cost of my orthotics?

You should consult your Health fund if you are covered for orthotics.  Rebates will vary between funds, we can provide you with item codes so you can check with your health fund directly how much you are covered for.   Brisbane Foot Clinic has HICAPS at both locations so if you are covered, you can swipe your card at our clinics and you will only have to pay the gap.

First Visit to Our Clinic

Please arrive 10 minutes early for your initial appointment to allow time to complete some paperwork that is required prior to seeing your podiatrist for the first time. If you wish to download your initial patient form and fill it in prior to your appointment to save time, you can download it here:

New Patient form Podiatry

What to Bring

To ensure that the podiatrist has all information to best treat you, please bring the following items (if relevant) with you to your appointment:

  • Private Health Fund card
  • Scans & X-Ray films
  • Current Orthotics
  • Shoes that you wear regularly (work, school and/or sport shoes)
  • Referral letter
  • Any other relevant medical history

Payment of Consultation

Payment in full is expected at the time of your consultation. For your convenience, our clinic has a HICAPS machine, where we can process your private health, if applicable. If you do not have a health fund card, the account will need to paid in full.

Cancellation Policy and Missed Appointments

We hope that you understand that our practitioners often have people on a waiting list, so we do ask you to contact us with sufficient notice, should you need to reschedule or cancel your appointment. Cancellation with less than 24 hours notice will incur a cancellation fee.